Vinted Members Voice Frustration Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's clothes failing to inform all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.
